![]() This step resolves most browser-related issues. Alternatively, you can use a different supported browser (Internet Explorer, Chrome or Firefox). ![]() If QBO shows the correct figures on the report, I suggest you go back to your main browser and then clear the cache. Press Control + Option + P (Safari) keys on your keyboard.Press the Ctrl + Shift + P (Firefox or Internet Explorer) keys on your keyboard.Press the Ctrl + Shift + N (Google Chrome) keys on your keyboard.This feature doesn't use the existing cache files, which makes it a good place to test if there's an issue with the browser. It's possible that this is a webpage cache issue. To verify, we can try using your browser's incognito feature. We haven't received similar reports about this. Let's make sure QuickBooks Online (QBO) is showing the correct data on the Sales by Item Detail report. Thanks for joining this conversation, Wgeary.
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